Retailers can survive Internet

20 June 2012 | Posted in Retail, Denver Market, Conferences

I ran into retail consultant Robin Salvagia-Lowder moments after she addressed a packed audience attending the Colorado Real Estate Journal's 2012 Retail (and Restaurant) Conference at the Inverness Hotel and Conference Center on Tuesday.

I told her I really enjoyed her insights, but I was wondering how she thought stick-and-brick retailers could compete with buying online?
Salvagio Lowder, CEO of CLC Assocaites, said she was glad I asked, because she really wanted to address the retail store of the future, but there wasn't time.
She said if she owned a store, she would prominently stock things that people might hestitate buying online, or can't find on Amazon.  For example, some may not want to buy items that need to be fitted, "unless you like to keep shipping it back," until you get the right size.
In addition, she would showcase other items that people can view and order online and have shipped to their homes directly from the store. Ideally, she said, the prices in the store would be competitive, so the consumer won't be tempted to try to find the best price while shopping online from their home or phone.

John Rebchook joined the editorial staff of the CREJ in late 2011 to cover Multifamily, Retail and Investment Real Estate. John was an award-winning writer and editor for the Real Estate Section of the Rocky Mountain News from 1983 through 2009. John also covered economic development, banking and other economic news for the paper.

In addition to his work at the Rocky Mountain News John was a founding freelance journalist for GlobeSt.com, covering commercial real estate, and continues to maintain his own real estate blog at insiderealestatenews.com.  Rebchook graduated from Southern Illinois University with a degree in journalism.

When not keeping his readers up to date on the latest in commercial real estate news, John loves to spend time with his wife and daughter, and has run more than 40 marathons. 


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